Privacy Policy

Welcome to bookpublishing.ie. We value the trust you have put in our services. Your privacy is important to us. We are focused on protecting your personal data and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy outlines our practices and procedures regarding your personal information when you visit or interact with our website and services.

By using our site, you consent to the practices described in this Privacy Policy. If you disagree with any part of this document, please refrain from using our services or sharing any personal information.

We collect two types of data from our users:

• Personal Information: This includes data you provide when you:
• - Place an order
• - Sign up for newsletters
• - Contact us for customer support
• Information we may collect includes:
• - Full name
• - Email address
• - Mailing address
• - Phone number
• - Payment information (credit card details, billing address)
• Technical Information: When you access our website, we collect non-personally identifiable information, such as:
• - IP address
• - Browser type and version
• - Operating system
• - Page visited and interaction on the site

This technical information helps us optimise your experience and ensure the smooth functioning of our website.

We collect and process your data for various purposes, including:

• Order Processing: To manage and fulfil orders, process payments, and communicate regarding orders.
• Customer Support: To respond to inquiries, provide support, and resolve issues.
• Service Improvement: To analyse data, improve website functionality, and enhance user experiences.
• Marketing & Communication: To send promotional emails, newsletters, and special offers, provided you have consented to receive these. You can unsubscribe at any time.
• Legal Obligations: To comply with laws and regulations, enforce our policies, or protect the rights of bookpublishing.ie or others.

Under applicable data protection laws, we process your data on the following legal bases:

• Consent: Where you have provided explicit consent, like subscribing to marketing emails.
• Contractual Obligation: To fulfil a contract with you, like processing an order.
• Legitimate Interest: When we process data for legitimate business purposes, like improving services or preventing fraud.
• Legal Obligation: When required to comply with legal obligations, like tax and financial regulations.

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third parties for the following purposes:

• Payment Processors: To securely process payments and transactions.
• Service Providers: To assist in running the website, delivering orders, or enhancing our services (e.g., hosting providers, email marketing services).
• Legal Authorities: To comply with legal requests or obligations if required by law or to protect the rights of bookpublishing.ie.

All third parties that process your data on our behalf are required to adhere to strict confidentiality agreements and data protection regulations.

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Analyse website traffic and usage patterns
• Provide personalised content and advertisements
• Remember your preferences for future visits

We use the following types of cookies:

• Necessary Cookies: Essential for the basic functioning of the site.
• Analytics Cookies: To collect data on how users interact with our site.
• Functional Cookies: To personalise your experience on our site.

You have the option to control or block cookies through your browser settings. However, disabling cookies may impact your experience on our website.

We implement robust security measures to ensure the confidentiality and protection of your data. These include:

• Encryption: Sensitive data such as payment information is encrypted using Secure Socket Layer (SSL) technology.
• Access Controls: Access to your personal data is limited to authorised personnel only.
• Regular Monitoring: We regularly monitor our systems for potential vulnerabilities and security risks.

Despite our efforts, no system can guarantee 100% security, and we encourage you to take personal steps to secure your information.

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected or to comply with legal requirements. Once your data is no longer needed, it will be securely deleted or anonymised.

Under applicable data protection laws, you have the following rights:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal data.
• Deletion: You can request the deletion of your personal data, subject to legal requirements.
• Objection: You have the right to object to the processing of your personal data for certain purposes, such as marketing.
• Data Portability: You can request the transfer of your personal data to another service provider in a structured, commonly used format.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request promptly and in compliance with applicable laws.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The latest version will always be available on our website, and we encourage you to review it regularly. By continuing to use our site after changes are posted, you agree to the revised terms.